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Jobs

Services Sales Specialist

Job Title: Services Sales Specialist
Contract Type: Permanent
Location: Unknown
Industry:
Start Date: 12/03/2018
Duration: 36
REF: 32656
Contact Name: Danica Pagsisihan
Contact Email: danica@searchelect.com
Job Published: 9 months ago

Job Description

Key Words: Services Sales, Support, Professional Services, Training, Managed Services

Role: Services Sales Specialist

Industry: Information and Communication Technologies

Function:  Services Sales, Presales, Services strategy

Location: Singapore

About Our Client

 Our client is a global leader, present in over a hundred countries, providing enterprise communications solutions, networking and cloud services for business of all s. Customising and adapting their solutions and services to local requirements. They have a strong presence in key vertical markets providing specific solutions aimed at those verticals. 

 

About the Services Sales Specialist,

  • This role will be responsible for the services revenue, across the portfolio of services which includes Support, Professional Services, Training and Managed Services.
  • You will be assigned to cover Malaysia &Singapore and potentially others countries in APAC.
  • You will help the company’s growth through generating recurring/new service revenues.
  • You will work in partnership with the sales team to convert opportunities into client orders, creating proposals, following up on opportunities and increasing the renewal of services and support contracts.
  • You are the point of contact for services especially for major tenders, this is to ensure that the right levels of service are met. This is important to support and win global proposals.    
  • You are responsible to introduce new services and enhancements. With this, you will work with the Services Business unit, teams like Technical support, product lifecycle teams and sales from designing the offer to go-to-market strategy and evaluation of feedback to enhance or improve the service offering.
  • You will join various meetings and events with customers and partners to help in the overall opportunity lifecycle. 
  • You will work and collaborate with other teams like Bid, proposal, service delivery teams, etc. with a clear objective to help in the overall revenue growth of the services business.
  • Preferably with knowledge of the company’s competitors in the market.

About You

Please note: Interested Applicants must be able to work in Singapore.

 

 Requirements

  • At least 5 to 10 years of work experience in the technology industry.
  • Commercial and Pre-Sales experience
  • Professional Services and Managed Services knowledge
  • Experience working with Partners like System Integrators, Value-added resellers, distributors, technology integration and alliances
  • Exposure in working with a regional or global team is preferred.

 

Mindset:

  • Customer First
  • Accountability
  • Teamwork
  • Respect
  • Adaptability

  

Other competencies:

  • Usage of their experience in leveraging services revenue to help a company’s growth
  • Coaching, Developing and motivating others
  • Open communication
  • Monitoring the business and the execution of strategies
  • Adopting the mindset of partnership with the customers
  • Ability to demonstrate Sales methodology, Territory planning and partner management with the execution of these.
  • Ability to understand Financial reports

 

Key Responsibilities

  • Accountable for services revenue in the assigned countries. The services include Support, Professional Services, Managed Services and Training.
  • Implement and maintain a solid service tactical plan on the assigned geography to overall support the regional strategy of the business. This is through leading services initiatives and aligning with commercial guidelines of the business.
  • Manage the services pipeline and forecast.
  • Virtually manage and coordinate with all the services contributors in your assigned region, this includes services pre-sales, proposal manager, regional training manager, contract and commercial teams that are involved in the sales cycle.
  • Work with the commercial and contract team and other subcontractors to increase the renewal of support/services contracts with existing customers.
  • Lead services business, following the opportunities development and negotiation, overall contributing to the sales cycle of key projects being worked on by the account management team.
  • Launch/introduction of new service offerings or enhancements in the assigned region, manage knowledge transfer to the local teams and partners.

 

If you are interested to learn more about the above job role or any other job opportunities, please apply to this job advertisement or alternatively contact the following consultant:

Danica Pagsisihan

+65 65898787

danica@searchelect.com

SearchElect Pte. Ltd. adheres to the Singapore Ministry of Manpower Tripartite guidelines on Non-Discriminatory Job Advertisements which you can find more information about HERE.  If you feel any part of this job advertisement is discriminatory please immediately raise to our attention via webadmin@searchelect.com.  We take these matters seriously and thank you for your cooperation.