Key Words: Service Delivery, Service Management, Customer Service, Operations, Customer Relationship Management, Escalation Management, Stakeholder Management, SLA Management, Change Management, Contract Management, Customer Retention, Opportunity Identification, ITIL, PMP
Role: Service Manager
Industry: Telecommunications, Information Technology
Function: Service Delivery, Service Management
About Our Client,
Our client is a fully-integrated info-communications company, offering a full range of information, communications and technology services for both consumer and enterprise markets offering the latest solutions.
About the Service Manager,
Please note: Interested Applicants must be able to work in Malaysia.
· Positive can-do attitude
· Relentless – will not give in
· Positive energy
· Collaborative and team player
· Takes ownership and accountability for the situation
· Results oriented
· Creative and Versatile
· Good listening Skills/humility
· Culture Sensitivities / local experience
· Project management / implementation
· Analytical and possess the ability to solve problems permanently
· Must be a good team player with eye for details and improvement.
If you are interested to learn more about the above job role or any other job opportunities, please apply to this job advertisement or alternatively contact the following consultant:
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